Shipping Policy
Information about processing, estimated delivery, tracking and shipment-related issues.
Order Processing
Orders are generally prepared within 1β3 business days. Processing may take longer during holidays, promotions or periods of unusually high order volume.
Estimated Delivery
Typical estimated delivery is approximately 7β15 business days after shipment, unless otherwise indicated during checkout or in shipment-related information.
Delivery times are estimates and may be affected by carrier delays, customs, weather, holidays or other circumstances outside our direct control.
Shipping Charges
Applicable shipping costs are displayed during checkout before payment is completed. Promotional shipping offers may change from time to time.
Tracking
When tracking is available, shipment information may be sent to the email address used during checkout.
New tracking numbers may require time before carrier scans appear.
Incorrect Shipping Address
Customers are responsible for providing an accurate and complete delivery address. If you discover an error, contact us immediately. Address changes cannot be guaranteed after fulfillment begins.
Delayed Shipments
Unexpected delays may occur due to customs, weather, transportation disruptions, holidays or carrier congestion.
Missing or Delivered Packages
If tracking indicates delivery but you cannot locate the package, please check the delivery location, household members, neighbors or building staff where appropriate and contact the carrier.
If the problem remains unresolved, contact us with your order number.
Contact
Email: service@vuzqaro.com
Phone: 400-023-2233
Company: Guangzhou Wangxunyue Technology Co., Ltd.