Return & Refund Policy

VUZQARO RETURNS

Return & Refund Policy

Information about return eligibility, damaged items, refunds and cancellation requests.

30-Day Return Request Period

You may contact us to request an eligible return within 30 days after delivery.

Returned items should generally be unused, unworn, undamaged and include original packaging and accessories where applicable.

How to Request a Return

Before sending an item back, email service@vuzqaro.com and provide:

  • Your order number.
  • The item you wish to return.
  • The reason for the request.
  • Photos where an item is damaged, defective or incorrect.

Items That May Not Be Eligible

  • Items showing signs of use or damage after delivery.
  • Items missing significant parts, packaging or included accessories.
  • Items clearly marked final sale or non-returnable before purchase.
  • Other exclusions permitted by applicable law.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective or incorrect, contact us promptly and provide clear photos of the item and packaging so we can review the issue.

Return Shipping

For change-of-mind returns or incorrect customer selection, return shipping may be the customer’s responsibility. Where we confirm an error attributable to us, an appropriate resolution will be provided.

Refunds

Approved refunds are issued to the original payment method after the applicable return has been reviewed. Banks and payment providers may require additional processing time.

Cancellation

Contact us as quickly as possible if you wish to cancel an order. Cancellation cannot be guaranteed once fulfillment or shipment has begun.

Contact

Guangzhou Wangxunyue Technology Co., Ltd.
Email: service@vuzqaro.com
Phone: 400-023-2233